Our 8-week online learning program provides you an alternative to our in-class programs. You have greater flexibility as to selecting you own time and place to attend. Set your individual pace and personal learning style. If you want the convenience of self-study, but still want to be able to ask questions and receive feedback from an expert, then our courses are just right for you.
No other online course
The Customer Experience Certificate Program meets the same high academic standards of Rutgers, with a challenging interdisciplinary curriculum designed to prepare you to excel in your field. Roll up your sleeves to solve real-world challenges while using practices developed by top companies.
When you complete this 8 module program, you’ll receive a full Rutgers Certificate, suitable for framing. Once you pass an optional exam, you’re eligible to receive a waiver for 3 elective graduate credits towards your Masters in Business & Science degree at Rutgers.
What you can expect…
During the program, you’ll access the Rutgers online learning portal. Each of the 8 module is presented weekly, along with videos, references, assignments, chat and collaborative sessions. Throughout, you'll work on a capstone project to apply your learnings toward a real or hypothetical problems. By the end of the class, you will have completed your very own Professional Customer Experience Portfolio.
To learn more about how the CX@Rutgers Certificate program helps executives drive real business results, see our curriculum, request information or call 1.844.669.7884 to speak with a program counselor.