The CX@Rutgers Difference

There is nothing that compares to Rutgers University. Our Customer Experience Certificate program is a unique professional education learning experience opportunity. You work collaboratively in small teams to solve real world problems. Experienced subject matter experts guide you along the way. You learn how the best firms in the industry are using new techniques to drive innovative and valuable customer experiences, from professional subject-matter-experts who practice customer experience every day. 

Small Classes

Each program is limited to no more than 35 participants.  Many participants are nominated by their companies to attend either individually or with a team of colleagues.

Engaging & Fun

Our faculty are chosen not just because of their expertise but also their ability to engage and inspire.  Our Apple Watch Learning App creates a fun way for participants to interact with each other and the faculty.

Business OUTCOMES!

Everything we do is to help you become better at your job and to help your firm achieve ROI.  We make it easy to gain practical skills and knowledge which is immediately applicable.