In-Classroom Program
|
Complete your Rutgers Certificate in just 4-days! No other program delivers like Rutgers University. The Customer Experience Certificate Program meets the same high academic standards of Rutgers’ graduate programs, with a challenging interdisciplinary curriculum designed to prepare you to excel in your field. Roll up your sleeves to solve real-world challenges while using practices developed by top companies.
Once you've completed this 8 module program, you’ll receive a full Rutgers Certificate, suitable for framing. |
|
What you can expect…
This 4-day fast-paced, collaborative program breaks you away from your daily routine. Come dressed for action. You’re submerged in real-life challenges, expert thought leadership, strategy sessions, innovation frameworks, goal-setting, touchpoint mapping, and organizational planning, all in a customer-focused environment.
With today’s work-life full of distractions every second, this in-class program allows you to concentrate fully on the task at hand. Interact with your peers, combine ideas, collaborate on projects, and discuss your real-work challenges.
During the program, you’ll work on a capstone project to apply your learnings toward a real or hypothetical real-world problem that you will solve during the 8 module program. By the end of the class, you will have completed your very own Professional Customer Experience Portfolio.
With today’s work-life full of distractions every second, this in-class program allows you to concentrate fully on the task at hand. Interact with your peers, combine ideas, collaborate on projects, and discuss your real-work challenges.
During the program, you’ll work on a capstone project to apply your learnings toward a real or hypothetical real-world problem that you will solve during the 8 module program. By the end of the class, you will have completed your very own Professional Customer Experience Portfolio.
To learn more about how the CX@Rutgers Certificate program helps executives drive real business results, see our curriculum, request information or call 1.844.669.7884 to speak with a program counselor.