CX@Rutgers

In-Classroom Program

Complete your Rutgers Certificate in just 4-days! No other program delivers like Rutgers University. The Customer Experience Certificate Program meets the same high academic standards of Rutgers’ graduate programs, with a challenging interdisciplinary curriculum designed to prepare you to excel in your field. Roll up your sleeves to solve real-world challenges while using practices developed by top companies.

​Once you've completed this 8 module program, you’ll receive a full Rutgers Certificate, suitable for framing.

What you can expect…

This 4-day fast-paced, collaborative program breaks you away from your daily routine. Come dressed for action. You’re submerged in real-life challenges, expert thought leadership, strategy sessions, innovation frameworks, goal-setting, touchpoint mapping, and organizational planning, all in a customer-focused environment.

With today’s work-life full of distractions every second, this in-class program allows you to concentrate fully on the task at hand. Interact with your peers, combine ideas, collaborate on projects, and discuss your real-work challenges.

During the program, you’ll work on a capstone project to apply your learnings toward a real or hypothetical real-world problem that you will solve during the 8 module program. By the end of the class, you will have completed your very own Professional Customer Experience Portfolio.

To learn more about how the CX@Rutgers Certificate program helps executives drive real business results, see our curriculum, request information or call 1.844.669.7884 to speak with a program counselor.
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​​Location
New Brunswick, New Jersey
SoCal Location, California
Online or on-site at your location
Contact Us
Robin Danscuk
Program Manager
rdanscuk@cx.rutgers.edu
732-743-8325

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CX@RUTGERS

The Customer Experience Certificate Program at Rutgers is offered in connection with the Rutgers Center for Innovation Education
and the Rutgers Professional Science Master's Degree.