CX@Rutgers

Welcome to Customer ​Experience @RUTGERS

Become inspired at the Customer Experience Certificate Program at Rutgers. Learn to understand customer's experiences, develop deep insights, and integrate innovative methodology throughout your organization. Immerse yourself in a program designed by professionals, for professionals. Classes are fast-paced, interactive and provide practical skills and tools you can take back to your workplace and apply immediately.
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2019 Rutgers Customer Experience Certificate Programs 

New Brunswick, NJ
4 Day In-Classroom ($4,995)
Fall 2019:  Sep 16 - Sep 19
  • Continental breakfast & lunch
  • ​CX Portfolio & all course materials
  • 4 Weeks of Mentoring​ ​
Register Today!
Online, Self-paced Learning
8 Week Online ($4,995) 
Fall 2019:  Oct 21 - Dec 20
  • CX Portfolio & all course materials
  • Group discussions​
  • Interactive projects​
Register Today!
NEW! SoCal Location, California
4 Day In-Classroom ($4,995)
Fall 2019: Nov 18 - Nov 21
  • Continental breakfast & lunch
  • ​CX Portfolio & all course materials
  • 4 Weeks of Mentoring
Register Today!

What others are saying. . . 

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After evaluating different schools, I ended up attending Rutgers University. Having completed the course and received my certification recently, I can confidently recommend Rutgers for several reasons"... Read entire article: "How to Improve Your CX Skills"
- Stacy Sherman, MBA, CUA, Customer Experience Leader, Verizon Wireless

Why Customer Experience at Rutgers?

See what participants say about the Customer Experience Certificate Program at Rutgers. Customer Experience is a strategy for sustaining a competitive advantage. You aspire to stand out from the competition. Reaching this level of dexterity may have seemed out of your grasp - until now. Come join us at Rutgers University.
Academic Overview

The Curriculum

The Customer Experience Certificate Program at Rutgers is offered as a hands-on, 4 day immersion program or an 8 week online program. You learn to apply principles that drive Customer Experience innovation. Use techniques developed by top companies, while Customer Experience experts guide you through every step. 
Program Curriculum

The most successful candidates I see in the industry today have a keen understanding of customer experience innovation.
- Robert Taylor, Chief Customer Officer, Samsung SDS America & CX@Rutgers Board Member

Just a few of our valued customers...

A few of our value customers A few of our value customers A few of our value customers
​​Location
New Brunswick, New Jersey
SoCal Location, California
Online or on-site at your location
Contact Us
Robin Danscuk
Program Manager
rdanscuk@cx.rutgers.edu
732-743-8325

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CX@RUTGERS

The Customer Experience Certificate Program at Rutgers is offered in connection with the Rutgers Center for Innovation Education
and the Rutgers Professional Science Master's Degree.